Responsible Gambling

At Royal Ace we want gambling to stay a form of entertainment. Whenever your play starts to feel hard to manage, reach out and we will help.

Tools for every player

Every player can use our responsible gambling tools:

• deposit limits, which cap the amount you can put into your account
• cool-off periods, which give you a break from play
• self-exclusion, for when you want to stop playing altogether

To switch on any of these, contact Customer Support by live chat or e-mail.

Self-exclusion

If you feel your gambling is getting out of hand, ask Customer Support for self-exclusion through live chat. A request made in the chat is handled at once.

Outside help

If you feel your gambling is out of control, we encourage you to seek help from organisations such as GamCare or Gamblers Anonymous, or from a similar support service near where you live.

Age

Our games are for adults only. You must be at least 21, or the legal gambling age where you live if that is higher. We may ask for proof of age at any time, and an account we suspect belongs to someone underage is suspended while we look into it.